FAQ

Jennifer Allevato fine art painting

 

How can I be notified of new work?
I try to post about my new work on Instagram frequently, but the best way to keep up with my new work is to join my mailing list!

How can I purchase a painting or print?
All available works are listed on my website. If something has sold out, it will be marked as such and you will be unable to add it to your cart. Once you find a piece you are interested in, you can add it to your cart and then follow the steps to complete check out. All sales will take place through my website. 

What is your return policy?
All sales are final. I do my best to capture item colors in listings as accurately as possible, but colors may vary slightly based on your monitor settings. Be sure to read descriptions and sizes carefully, and please contact me if you have any questions or would like to see additional photos. You can find my Terms & Conditions here

Do you offer local pick-up for original paintings?
*Local Pick-up has been suspended during COVID-19. Shipping options are still available* Yes! Let me know if you would like to pick up your painting in person, and we will work out a time via email to meet locally (Alexandria, Virginia). You can email me for a code to waive shipping costs.

What is your shipping method/ timeline?
For domestic orders, I ship most orders within 3-5 business days. Prints are shipped via USPS, and paintings are shipped via USPS or UPS (depending on size). Extra large paintings may require a crate service. Prints 16x20" and larger take 10-14 business days to arrive as they are printed to order. Tracking information will be provided for every order. *Shipping times may be longer during COVID-19. 

Do you ship outside the U.S.?
I ship to select countries outside of the U.S. via USPS International. Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs. You can also purchase prints of my work from Artfully Walls and Minted, both of whom ship internationally.

What if an item arrives damaged?
In the rare instance that your product is damaged upon delivery, please email me with photos of the packaging and item immediately, and I will work with you to fix the problem.

How can I care for my investment?
Caring for your artwork is an important part of preserving your investment. A painting is an heirloom that can be passed down to generations. My original paintings on wooden panel are varnished, which helps protect them from dust, moisture, and harmful UV rays. Be sure to hang your artwork out of direct sunlight and away from any high-moisture zones like steamy bathrooms or busy kitchens. A controlled environment is the safest (think of art museums!). You can gently dust your painting when needed with a clean, dry microfiber cloth. Never use any type of cleaning agent on your painting. Stylistically, framing is a personal preference, but it can help preserve your piece as it protects the vulnerable sides and corners of your painting from direct contact. Natural oils from your hands can build up over time and damage works of art as well, so keeping fingers away from the painting and only holding it by the sides, hanging wire, or frame is best practice. Original paintings on paper are even more vulnerable to environmental effects, and should always be professionally framed with archival, acid-free, lignin-free materials behind protective glass or plexiglass.

Prints:
All of my prints are Giclee-quality and created with very high quality materials including pigment-based inks and archival papers. With proper care, these prints can last many decades without significant fading.

Print Care:
Keep handling to a minimum. As with all art on paper, prints should not be displayed in direct sunlight or near high levels of heat or moisture; a controlled environment is best. Do not attempt to clean surface with water, damp cloth, or any type of solvent. For best results, have your piece professionally framed with archival materials.

I need a larger print size! Can you do that?
I offer a variety of print sizes, from 8.5x11" up to 24x36" at this time. Not every print is available in every size. If you want my art to take up a larger space, you can try framing several of my prints for a gallery-style look. Larger sizes of my prints are also offered via Artfully Walls and Minted.

Do you offer framing?
I do not offer custom framing at this time. My paintings on wooden canvas (also called wooden panels) are "gallery finished" meaning they have 1.5" deep painted white sides, are wired, and can be hung on the wall straight out of the box without a frame (though you are welcome to have it framed on your own - it's just a personal preference!) I recommend not buying a frame or mat until you have your piece in hand, as color and size is best determined in person. For best results, have your piece framed professionally with archival materials.

Are you accepting commissions?
Due to my current schedule, I am not accepting commissioned painting requests at this time.

I'm a blogger/editor/writer, can I feature your work?
Yes, I'd be honored, and I'm happy to answer any questions! Please email me at jennifer@jenniferallevato.com for more info or for photos.

Do you have a public studio I can visit?
I do not have a public studio - I work from a studio in my home. However, I am also a member of the Torpedo Factory Artists' Association and occasionally will work from their public studios in the Torpedo Factory Art Center. You can find announcements for any upcoming "residencies" there via my newsletter, blog, or Instagram.

Where else can I buy your work?
Stockists:

ONLINE
Anthropologie (prints)
Artfully Walls (prints)
Minted (prints)

The Campbell Collective (originals)

IN STORE

MICHIGAN
Poppins, Mackinac Island

 

Are you a shop that is interested in carrying my work? Click here.

 

Artist retains all rights to all sold and unsold artwork, including any commissioned original pieces. It is up to the Artist's sole discretion as to whether a piece of artwork is used to make reproductions. Images may not be reproduced, resold, or used in any form without written consent. The collector or buyer may not reproduce the artwork in any way without written permission. The collector has the right to display the artwork in their home or business. Artwork may not be resold or reproduced for profit in any way without the Artist's written permission. © Jennifer Allevato Fine Art 2011 - 2020

 

Jennifer Allevato fine art studio

 Photography by Anna Meyer Photo