What is your return policy?
All sales are final. I do my best to capture item colors in listings as accurately as possible, but color may vary slightly based on your monitor settings. Be sure to read descriptions and sizes carefully, and please contact me if you have any questions.
Do you offer local pick-up for original paintings?
Yes! Let me know if you would like to pick up your painting in person and we will work out a time via email to meet locally (Alexandria, Virginia). (You can email me for a code for free shipping costs!).
What is your shipping method/ timeline?
U.S. buyers: I ship within 3-5 business days. Prints and cards are shipped via USPS with tracking and paintings via USPS or UPS (depending on size) with tracking. Extra large paintings may require a crate service.
Do you ship outside the U.S.?
I ship to select countries outside of the U.S. via USPS International. Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
What if an item arrives damaged?
In the rare instance that your product is damaged upon delivery, please email me with photos of the packaging and item immediately, and I will work with you to fix the problem.
All of my prints are Giclee-quality and created with very high quality materials including pigment-based inks and archival papers. With proper care, these prints can last many decades without significant fading.
Keep handling to a minimum. As with all art on paper, prints should not be displayed in direct sunlight or near high levels of heat or moisture; a controlled environment is best. Do not attempt to clean surface with water, damp cloth, or any type of solvent. For best results, have your piece professionally framed with archival materials.
I need a larger print size! Can you do that?
The largest size prints I can offer at this time are 11x14" rectangle or 12x12" square. If you want my art to take up a larger space, you can try framing several of my prints for a gallery-style look. Larger sizes of my prints are also offered via Artfully Walls and Minted.
Do you offer framing?
I do not offer custom framing at this time. My paintings on wooden canvas (also called wooden panels) are "gallery finished" meaning they have clean, finished white sides and are wired and can be hung without a frame (though you are welcome to have it framed on your own - it's just a personal preference!) I recommend not buying a frame or mat until you have your piece in hand, as color and size is best determined in person. For best results, have your piece framed professionally with archival materials.
Are you accepting commissions?
Due to my current schedule, I am not accepting commissioned painting requests at this time.
I'm a blogger/ editor/ writer, can I feature your work?
Yes, I'd be honored, and I'm happy to answer any questions! Please email me at jennifer(at)jenniferallevato(dot)com for more info or for photos.
Do you have a public studio I can visit?
I do not have a public studio - I work from a studio in my home. However, I am also a member of the Torpedo Factory Artists' Association and occasionally will work from their public studios in the Torpedo Factory Art Center. You can find announcements for any upcoming "residencies" there via my newsletter, blog, or Instagram.
Where else can I buy your work?
Poppins, Mackinac Island
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Artist retains all rights to all sold and unsold artwork, including any commissioned original pieces. It is up to the Artist's sole discretion as to whether a piece of artwork is used to make reproductions. Images may not be reproduced, resold, or used in any form without written consent. The collector or buyer may not reproduce the artwork in any way without written permission. The collector has the right to display the artwork in their home or business. Artwork may not be resold or reproduced for profit in any way without the Artist's written permission.
Photography by Anna Meyer Photo