FAQ

How can I be notified of new work?
I try to post about my new work on Instagram frequently, but the best way to keep up with my new work is to join my mailing list!

What is your return policy?
All sales are final. I do my best to capture item colors in listings as accurately as possible, but color may vary slightly based on your monitor settings. Be sure to read descriptions and sizes carefully.

What if an item arrives damaged?
In the rare instance that your product is damaged upon delivery, please email me with photos of the packaging and item immediately, and I will work with you to fix the problem.

Prints:
All of my prints are created with very high quality materials including pigment-based inks and archival papers. With proper care, these prints can last many decades without significant fading.

Print Care:
Keep handling to a minimum. As with all art on paper, prints should not be displayed in direct sunlight or near high levels of heat or moisture; a controlled environment is best. Do not attempt to clean surface with water, damp cloth, or any type of solvent. For best results, have your piece professionally framed with archival materials.

I need a larger print size! Can you do that?
The largest size prints I can offer at this time are 11x14" rectangle or 12x12" square. If you want my art to take up a larger space, you can try framing several of my prints for a gallery-style look. Larger sizes of my prints are also offered via Artfully Walls and Minted.

Do you offer framing?
Unfortunately, I do not offer custom framing. My paintings are "gallery finished" meaning they have clean, finished white sides and are wired and can be hung without a frame (though you are welcome to have it framed on your own - it's just a personal preference!) I recommend not buying a frame or mat until you have your piece in hand, as color and size is best determined in person. For best results, have your piece framed professionally with archival materials.

Commissions:
Due to my current schedule, I am not accepting commissioned painting requests at this time.

Local Pick-up:
Let me know if you would like to pick up your order in person and we will work out a time via email to meet locally (Alexandria, Virginia). (Any shipping costs will be refunded).

Shipping:
U.S. buyers: I ship prints and cards via USPS and paintings via USPS or UPS depending on size.

International buyers:
Currently, I only ship to the United States.

Wholesale availability:
Yes, I wholesale my prints and cards! For shop inquiries, please email me at jennifer@jenniferallevato.com.

Stockists:

ONLINE
Anthropologie
Artfully Walls
Minted
Etsy

IN STORE

MICHIGAN
Poppins, Mackinac Island

For media inquiries or collaborations, please email me at jennifer@jenniferallevato.com. 

Artist retains all rights to all sold and unsold artwork, including any commissioned original pieces. It is up to the Artist's sole discretion as to whether a piece of artwork is used to make reproductions. Images may not be reproduced, resold, or used in any form without written consent. The collector or buyer may not reproduce the artwork in any way without written permission. The collector has the right to display the artwork in their home or business. Artwork may not be resold or reproduced for profit in any way without the Artist's written permission.