Terms & Conditions

Returns & Exchanges:

All sales are final. In the rare instance that your product is damaged upon delivery, please email jennifer(at)jenniferallevato(dot)com within 7 days of receipt of item with photos of the packaging and item, and I will work with you to fix the problem.

Shipping:

Shipping costs will be calculated at checkout. All orders ship from Alexandria, Virginia. Orders will be shipped within 3-5 business days of order. We use USPS and UPS for all orders shipped within the U.S. All orders will be trackable.

International:

Currently, I only ship to the United States, though may offer international shipping on a case by case basis.

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

(However, I do have prints available through Minted and Artfully Walls that ship internationally.)

Sales Tax:

Buyers in Virginia will be subject to sales tax in accordance with state laws.

Privacy:

We will not sell, buy, or trade any of your information.

For more insight, you can view Shopify’s Terms of Service (https://www.shopify.com/legal/terms) and Privacy Statement (https://www.shopify.com/legal/privacy).

Lost/ Stolen Items:

If your order gets lost in transit we will do everything we possibly can to assist you. We cannot be held responsible for orders once proof of delivery is generated. If your order is marked as "delivered," you have verified the delivery address you input it correct, and you believe it to be stolen, you must contact the shipping service directly. 

Ownership:

Artist retains all rights to all sold and unsold artwork, including any commissioned original pieces. It is up to the Artist's sole discretion as to whether a piece of artwork is used to make reproductions. Images may not be reproduced, resold, or used in any form without written consent. The collector or buyer may not reproduce the artwork in any way without written permission. The collector has the right to display the artwork in their home or business. Artwork may not be resold or reproduced for profit in any way without the Artist's written permission.